Modern, sustainable health services require modern, sustainable delivery. This session focuses on the impact of group clinics (shared medical appointments) to help us meet our health and economic activity ambitions. This session will show how group appointments are being used – in both established and novel ways – to tackle long wait times and to improve patient self-management. It will show why group models are popular with healthcare teams and patients, and share practical tips for how they can be set up, including to support NHS-based work coaching.